These terms are an agreement between you and Reborn Agency Pty Ltd (registration number 2026/739779/07), a private company registered in South Africa ("Reborn", "we", "us"). They cover your use of the Reborn Platform (the "Service"). By creating an account you accept them. If you accept for a business, you confirm you are allowed to bind that business.
The Service helps businesses manage everyday POPIA and PAIA tasks: generating privacy documents, recording consent, handling data requests, keeping a data register and breach register, and drafting letters.
Your account becomes read-only. You can still sign in, read and download everything, and you can still handle data requests and log security incidents, because those are legal duties. We keep your data for at least 90 days after your plan ends. After that we may delete it. You can ask us to delete it sooner, or to send you a copy, at any time.
You own the information you put into the Service. You are the "responsible party" under POPIA for personal information about your own customers, staff and website visitors, and we process it on your behalf as your "operator" under the Data Processing Agreement, which forms part of these terms. You must have a lawful reason to put that information into the Service. How we handle your own account information is explained in our Privacy Notice.
Do not use the Service unlawfully, try to break or bypass its security, overload it, or resell it without our written agreement. Do not upload content you have no right to use. We may suspend an account that breaks these rules, and we will tell you why where we can.
We work to keep the Service running and to back up what matters, but we cannot promise it will never be interrupted or free of errors. We may update the Service and will try to warn you before major changes.
We own the Service and its software and designs. You own your content. You give us permission to store and process your content only so we can provide the Service to you.
You can stop using the Service at any time. We may end or suspend your access if you seriously or repeatedly break these terms, or if the law requires. Sections that by their nature should continue (such as ownership and limits on responsibility) continue after the agreement ends.
We may update these terms. For changes that matter, we will email you or show a notice in the dashboard before they apply. If you keep using the Service after that, you accept the new terms.
These terms are governed by the laws of the Republic of South Africa. If we cannot settle a dispute by talking, the South African courts have jurisdiction.
Questions or notices: info@rebornagency.co.za.