This notice explains how Reborn Agency Pty Ltd (registration number 2026/739779/07), a private company registered in South Africa ("Reborn", "we") handles the personal information of people who use the Reborn Platform: the people who create accounts and the team members they invite. For information a business enters about its own customers, Reborn is only the operator and the business is responsible; see the Data Processing Agreement.
We do not sell your information, and we do not send marketing emails without your permission.
| Provider | What they do | Where |
|---|---|---|
| Supabase | Database and sign-in | London, United Kingdom |
| Vercel | Hosts the website and application | London, United Kingdom |
| Resend | Sends our emails | Ireland (company based in the United States) |
| Paystack | Takes payments | South Africa and Nigeria |
Because some of these providers operate outside South Africa, your information is processed in the United Kingdom, Ireland and possibly the United States. We use providers that protect information to a high standard and are bound by contract, as POPIA requires for transfers across borders.
While your account is active, and for at least 90 days after your plan ends so you can download your records. Billing and tax records are kept for 5 years, as the law requires. You can ask us to delete your account information sooner.
Information is encrypted in transit, each business can only see its own information, passwords are never stored in readable form, and access is limited to what people need.
The dashboard uses your browser's storage only to keep you signed in. We do not use advertising or tracking cookies.
You can ask to see the personal information we hold about you, to correct it, to delete it, or to object to how we use it. Email info@rebornagency.co.za and we will reply within 30 days. If you are unhappy with how we handled your request, you may complain to the Information Regulator at inforegulator.org.za.
Reborn's Information Officer can be reached at info@rebornagency.co.za.
If we change this notice in a way that matters, we will tell you by email or in the dashboard.